The calculator is used to calculate the minimum value of a selected attribute.
Common Uses #
- Calculate the minimum duration of all cases or minimum invoice amount.
- Add the average value to the dashboard.
- Attribute Name: Select the attribute for which you would like to calculate the minimum value.
Example 1 #
To calculate the minimum case duration, select ‘Case Duration’ in the ‘Attribute Name’ field:
The output shows duration in format Day.Hour:Min:Sec.
Click “Add to Dashboard” and the block will be formatted in the appropriate format for you on the Dashboard.
Example 2 #
To calculate the minimum Total Invoice Value Amount, use the following settings: