Within eight weeks mindzie turned raw charger, gateway, and payment-provider logs into a single, end-to-end digital twin of Hypercharge’s “Tap-to-Charge” journey—from cable plug-in, through token authorization, to power delivery. Continuous analytics uncovered where connection attempts stalled, why payment hand-shakes failed, and how long each micro-step truly takes. Armed with these insights Hypercharge slashed failed starts by 71%, tightened cycle time to under 12 seconds, and built an always-on alerting loop that keeps chargers—and revenue—flowing.
