Resumen
The enrichment allows to define a representative case attribute for a selected event attribute.
Usos comunes
- To define who was the last resource to pay the invoice
Ajustes
Start by going to the ‘Log Enrichment’ engine by going to any analysis and clicking ‘Log Enrichment’ in the top right.
Then click ‘Add New’
Then choose the enrichment block.
- Filter: Add any filter you like. The enrichment will define attributes only for cases that are selected by the filter.
- New Attribute Name: Specify the name of the new attribute you are about to create.
- Event Column Name: Select the attribute that you want to define for your case activity. For instance, select ‘Resource’ in order to define a representative Resource for the case.
- Case Representative Activity Names: Select the activity (or activities) from which you use the attribute value. For instance, select ‘Pay Invoice’, if you would like to define the ‘Resource’ who paid the invoice.
- Case Representative Event Selection: Specify whether to use the attribute of the ‘First’ occurrence of the selected activity in the case, or the ‘Last’ occurrence of this activity in the case.
Ejemplos
Ejemplo 1
To define who was the last resource to pay the invoice, use the following settings:
Click ‘Create’ and once you’re ready click ‘Calculate Enrichment’ to add the new attribute to your data set.