لمحة عامة
A mid sized European manufacturing company, with operations across five countries, was facing persistent challenges in its accounts payable and accounts receivable processes. Despite using a modern ERP system, inefficiencies, bottlenecks, and compliance risks were creating unnecessary costs, late payment penalties, and strained customer relationships. The finance leadership team turned to mindzie process intelligence to uncover hidden inefficiencies, gain visibility, and drive measurable improvements.
Executive summary
AP and AR illuminated end to end
mindzie’s process intelligence platform integrated ERP and finance data to illuminate the end to end accounts payable and accounts receivable processes. By exposing hidden cycle time stalls, rework loops, and compliance gaps, and then continuously monitoring them, the company improved liquidity, reduced financial leakage, and enhanced both supplier and customer trust.
Business challenge
Where the modern ERP was not enough
Slow, error prone, and expensive
Long cycle times from invoice receipt to payment release. Frequent rework caused by mismatched purchase orders and invoices. Missed early payment discounts and costly late fees.
Late invoices and inconsistent follow up
Delays in issuing accurate invoices. Inconsistent follow up on overdue accounts. Non compliance with agreed SLAs, resulting in strained customer relationships.
Operational highlights
Before and after mindzie
| Metric | Before mindzie | After mindzie | Change |
|---|---|---|---|
| AP cycle time | 14 days | 10 days | -28% |
| AP invoice rework | 18% | 11% | -40% |
| AR collections cycle | 32 days | 24 days | -25% |
| SLA compliance | 67% | 80% | +20 points |
Why it worked
Fast deployment, deep visibility, automated alerts
AP and AR visible within weeks
Out of the box ERP and banking connectors made AP and AR flows visible within weeks.
The most critical fixes first
Cycle time, rework, and compliance analysis identified the most critical fixes.
Every AP and AR event watched
mindzie watches every AP and AR event, alerting the finance team to exceptions before they escalate.
Improvements locked in
Automated approval rules and follow up reminders, triggered by mindzie insights, locked in the improvements.
In their words
“The insights from mindzie gave us transparency we never had before. We could see exactly why invoices stalled, where errors were driving rework, and which customers and suppliers were most impacted. The automated alerts keep us proactive, not reactive.”
Chief Financial Officer
The outcome
By combining fast deployment, deep visibility, and automated alerts, mindzie enabled the European manufacturer to transform AP and AR into a proactive, cash efficient operation: accelerating payments, reducing errors, and strengthening working capital.
