Process Intelligence Platform
One platform to discover, optimize, and deploy AI-ready processes from anywhere
mindzie brings together process mining, business process modeling, task mining, AI intelligence, and agent support in one platform, giving enterprise teams full visibility into how their processes run and the insights to improve them.
The challenge
Most companies don’t truly understand how their business actually runs
The answer
mindzie is a process-aware intelligence platform
We turn how your business actually works into a living, measurable asset, one your teams, your leaders, and your AI agents can all act on.
Core capabilities
One integrated platform to transform your business processes
Discover real workflows from system event logs, including every case, variant, bottleneck, rework loop, and exception.
Analyze processes that span related objects such as orders, invoices, shipments, tickets, and claims. Model them once in Data Designer and compare every perspective in one project.
Design, document, and govern process models in BPMN 2.0, then compare them against how work actually happens.
Capture desktop-level activity to reveal patterns such as manual work, repeated steps, and productivity gaps that system data alone cannot explain.
Monitor live processes, track SLAs and compliance, detect stuck cases, and predict risks early so teams can act before escalations, costs, or customer issues grow.
Use AI-powered reports, insights, and recommendations to understand process performance and identify what needs attention.
Structure and transform process data from different systems so it is ready for mining, analysis, and reporting.
Give AI agents reliable process context so they can support decisions, recommendations, and automation within real business rules.
Simulation
Test process changes before they go live
Process improvement should not be guesswork. mindzie process simulation lets teams model a proposed change and evaluate its impact on cycle time, workload, resource allocation, and process performance before anything reaches production. Simulation sits alongside process mining and BPMN 2.0 modeling in the same platform, so the team that discovers a process can also test how a change to it would behave. Ask what if questions, see where the impact lands, and build the case for change with evidence rather than opinion. When a question calls for custom logic, integrated Python scripting extends the analysis.
Prediction
Know which cases are at risk before the SLA is missed
Most teams learn about an SLA problem after the case has already missed its target. mindzie changes the timing. Process Monitoring and AI Predictions watches live cases, tracks SLAs and compliance across every active case, and uses predictive analytics to surface the cases most likely to miss their service targets while there is still time to intervene. Early warnings reach the people who can act through alerts in Microsoft Teams, Slack, or email, and the automated action engine turns thresholds and conditions into escalations instead of waiting for someone to notice.
Customer results
Real processes. Measurable results.
14 days → 4.1 days average
23% down to 7.4%
Across 3 channels
From faster onboarding and fewer drop-offs
From fewer rush orders and operational delays
Deployment
Your data, your rules
How mindzie is used
The right tool for every team
Document processes for training, compliance, and operational excellence.
Connect systems and stream live event data with low-code connectors.
Explore, analyze, and understand what's happening across processes.
Monitor KPIs, SLAs, and process health in real time.
Build predictive models and advanced analytics with integrated Python.
Generate AI-driven intelligence reports with recommendations and cost-impact analysis.
Expose business context to AI agents through our Model Context Protocol (MCP) server.
The journey
From documentation to intelligent action
Each step builds on the last. Start where you are and grow into a fully connected, process-aware intelligent enterprise.
Why mindzie
The business case for process intelligence
Within the first optimized process
To first measurable insight
Across every case, variant, and exception without sampling