Process Intelligence Platform
Ask what is slowing a process.
Get the report, the fix
and the evidence.
mindzie's new AI intelligence reports turn your own process data into answers your team can act on. Process mining, modeling and monitoring in one platform, in your cloud, on-premises or on a laptop, with the AI you choose.
Trusted by leading organizations
New in 2026
The answer comes first. The map is the evidence
For six years process mining showed you a map and left the reading to an expert. In 2026 mindzie added something it had never offered: an AI intelligence report that does the reading for you.
01 · Ask
Type the question you would ask an analyst.
"Why do orders from the Houston plant invoice late?" Plain words, any process, no query language.
02 · Get the report
The findings, written for you.
mindzie loads the data, overlays your business rules and writes the biggest delays, their causes and the fixes ranked by impact.
03 · Check the evidence
Every finding links to the cases.
The real cases and the process map are one click away, for the people who want the detail.
The challenge
Every company runs on processes. Few truly understand them.
Process maps go stale a week after the workshop
A diagram captures a process once. It cannot show how work runs today, prove an audit trail, or answer a regulator.
Bottlenecks hide in averages
Teams know a process feels slow. Without every case in the data, improvement work aims at the wrong step.
AI without process context is guessing
Agents and copilots need your steps, rules, SLAs and approval paths. Without them, your team corrects their mistakes.
Every team works from a different version
Models scattered across files mean every department keeps its own copy, and no one trusts which is current.
for humans and machines to build on together.
Start with one process. See the report in days.
Free cloud workspace with AI credits included. No card, no sales call required.
Start freeThe platform
Mining, modeling and monitoring, in one place
See the designed process and the real one side by side, check every case against your rules, and get told what to fix. The AI intelligence report is new in 2026; the mining, modeling and monitoring underneath it have been proven with enterprise customers for six years.
One platform, one data model, one place where the process you designed and the process that actually runs live together.
Understand
Model it, then see it run
mindzie unites business process modeling and process mining in a single platform, so the process you design and the process that actually runs live in the same place. Build the model, then read event logs to see how work moves and find bottlenecks.
- BPMN 2.0 process modeling and design
- Process mining from live event logs
- Planned vs. actual workflow comparison
- Root-cause and variant analysis
Improve
Get told what to fix
Move from insight to action. mindzie watches live process performance, writes the findings and ranks the fixes by impact, with the cases behind each.
- AI intelligence reports, new in 2026
- Real-time process monitoring
- Service level agreement and risk alerts
- Alerts in Teams, Slack, and email
Transform
Build an AI-ready backbone
mindzie provides AI process intelligence so agents, copilots, and automation tools can work from real process rules and contexts.
- Process context for AI agents
- Approved process model
- Business rules and approval paths
- Audit trails for AI-supported decisions
For consultants
Show up with evidence, not workshops
Mine the client's own data in days, check every case against their rules, and hand them a written report with ranked fixes. Free to use on your projects, with AI credits included; buy more only as you use them.
Days, not weeks
Load the client's event data and have a first readout before the second meeting.
Every case checked
Conformance against their rules across all cases, not a sample from interviews.
Free on your projects
The platform costs you nothing on client work. AI credits are included to start.
Core capabilities
One integrated platform to transform your business processes
Process Mining
Map out your workflow
Discover real workflows from system event logs, including every case, variant, bottleneck, rework loop, and exception.
Object Centric Process Mining
Follow work across every related object
Analyze processes that span related objects such as orders, invoices, shipments, tickets, and claims. Model them once in Data Designer and compare every perspective in one project.
Business Process Modeling
Build effective processes with BPMN 2.0
Design, document, and govern process models in BPMN 2.0, then compare them against how work actually happens.
Task Mining
Find the work your systems miss
Capture desktop-level activity to reveal patterns such as manual work, repeated steps, and productivity gaps that system data alone cannot explain.
Process Monitoring & AI Predictions
Catch process risk before it spreads
Monitor live processes, track SLAs and compliance, detect stuck cases, and predict risks early so teams can act before escalations, costs, or customer issues grow.
Process Simulation
Test changes before they go live
Model a proposed process change and evaluate its impact on cycle time, workload, and resource allocation before anything reaches production.
AI Intelligence Reports
New in 2026: the report, the fix and the evidence
Ask what is slowing a process. mindzie reads the data, applies your rules and writes the findings, the fixes ranked by impact and the cases behind each.
ETL and Data Transformation
Prepare enterprise data with Data Designer
Connect any system, clean and shape its records, and publish event logs ready for process mining, all inside the platform.
AI Agents
Connect automation to business rules
Give AI agents reliable process context so they can support decisions, recommendations, and automation within real business rules.
Deployment
Your data, your rules
On-Premises Edition
Run mindzie within your own environment for enterprise security, data control, and compliance needs.
Desktop Edition
Start process mining from your desktop with a flexible option for analysts, consultants, and smaller teams.
Cloud Edition (SaaS)
Use mindzie as a fully managed SaaS platform built for fast deployment, secure access, and enterprise-grade data protection.
Who uses mindzie
The right tool for every team
From process teams documenting workflows to AI teams building agents, mindzie meets every role's unique needs and helps you take control of your processes.
Process Teams
Business Process Modeling
Document processes for training, compliance, and operational excellence.
Technical Teams
Data designer
Connect systems and stream live event data with AI-powered connectors.
Analysts
No-code business intelligence tools
Explore, analyze, and understand what is happening across processes.
Operations Leaders
Dashboards and monitors
Monitor KPIs, SLAs, and process health in real time.
Data Scientists
Predictions and Python
Build predictive models and advanced analytics with Python integrations.
Executives
AI intelligence reports (new)
Automatically generate reports with recommendations and cost impact analyses.
AI Teams
MCP server and APIs
Expose business context to AI agents through our Model Context Protocol (MCP) server.
Compliance Teams
Audit and governance
Continuously monitor compliance with time-stamped, traceable records.
Industries
Providing process clarity for unique industry workflows
Every organization has its own systems, rules, and pressures. mindzie helps process-driven teams see where work slows down, where risk builds, and where better decisions can create measurable impact.
Banking
Dynamic oversight for smarter decisions
- A bank cut customer onboarding from 14 days to 4.1
- Onboarding visibility pinpoints delays before they affect customers
- Case tracking supports stronger risk and compliance oversight
- Exception monitoring flags unusual patterns earlier
Manufacturing
Better visibility from production to delivery
- A manufacturer cut expedited orders by 31%
- Order-to-delivery tracking shows where work slows down across plants, suppliers, and teams
- Quality issue analysis finds the source of rework faster
- Location and product line comparisons reveal operational performance gaps
Healthcare
Smoother patient journeys, fewer delays
- Patient journey visibility tracks care from admission through treatment, transfer, and discharge
- Pinpoint where patients wait, across bed assignments, handoffs, and discharge
- Care pathway analysis compares intended care with actual patient movement to fix delays
Government/Public Sector
Public workflows that move with more clarity
- Request and approval tracking shows where cases slow down across departments
- Decision records create a clearer audit trail for every case and handoff
- Shared process visibility helps teams improve service delivery
Insurance
Faster claims, clearer exception handling
- Claims visibility reveals where cases get stuck
- Exception tracking helps teams address issues earlier
- Service monitoring reduces manual follow-up
Utilities
Greater control across field and service operations
- A utility cut estimated meter reads by 47%
- Field service and maintenance tracking identifies bottlenecks
- Billing and customer workflow visibility helps teams reduce delays and rework
- Cross-team process insight improves coordination between crews, systems, and service teams
Don’t see your industry? mindzie applies to any process-driven business.
Talk to us about your industryDeployment and AI
Your data, your rules
The same platform and the same features wherever your data has to live, with whatever AI you are allowed to use.
Cloud, on-premises or desktop
Fully managed and SOC 2 Type II in the cloud, or the full platform and AI models inside your firewall.
mindzie AI
Built in and ready on day one. Nothing to set up, nothing to connect.
Your own AI
Your approved LLM provider or an on-premises model. Prompts and data stay inside your network.
When you are ready
The same process context, for your AI agents
Everything the reports learn about how your business runs becomes a rulebook your agents can ask, through the open MCP standard. Start with the report; grow into agents on the context you already built.
Grounded in your real process
Agents see how work actually moves across your business, not a simplified version from an outdated process map.
Aware of exceptions and SLAs
mindzie gives agents the rules, exceptions, and service expectations that define what acceptable performance looks like in your organization.
Governed and auditable
Process decisions can be traced back to the step, case, rule, and data that informed them, supporting oversight and accountability.
Security and compliance
Built for enterprise trust
mindzie upholds the rigorous security, data privacy, and compliance standards that large organizations expect from a trusted software vendor. We are:
Within the first optimized process
Uncovered through process improvement
Every case, every variant, no sampling
First-year return with targeted process optimization
Blog
Latest News & Insights
Stay current with process intelligence trends, product updates, and practical improvement ideas.
Process Mining Data Preparation Is No Longer the Hard Part
Process mining data preparation often took over 80% of project effort, per a 2025 ACM review. AI assistants now help draft the log, and you review it.
Airline operations run on minutes. Process intelligence shows where they go.
Every block minute costs a US passenger airline $98.41. Process intelligence traces turnaround, crew, maintenance and recovery delays to their cause, inside your own perimeter.
Why AI Agents Fail on Enterprise Processes, and the Context Gap Nobody Is Filling
AI agents fail on enterprise processes because they are given steps, not context. Here are the nine dimensions an agent needs, and where they come from.