Process Mining for Health Care

Investing in process mining empowers hospitals to enhance patient flow, ensuring faster, more efficient care and a superior patient experience. By optimizing revenue cycle management, hospitals can boost their financial health through faster reimbursements, reduced claim denials, and streamlined billing processes. Additionally, process mining transforms procurement by cutting costs, improving supplier performance, and ensuring the timely availability of essential supplies, driving better patient outcomes and operational excellence.

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Duplicate Lab Savings

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Reduction in Length of Stay

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How can Process Intelligence Benefit the Healthcare Industry?

Patient Flow Optimization

Patient flow optimization using process intelligence enables hospitals to identify and eliminate inefficiencies in patient pathways, reducing wait times and improving overall care delivery. By analyzing real-time data from various processes, hospitals can streamline admissions, treatment, and discharge procedures, leading to enhanced patient experiences and better resource utilization.

Mapping the patient journey to identify pain points and areas for improvement.
Reducing non-value-added activities that contribute to patient dissatisfaction, such as unnecessary waiting or repeated paperwork.

Identifying bottlenecks in admission and discharge procedures.
Reducing waiting times for bed assignments and discharges by streamlining administrative tasks.
Analyzing delays caused by incomplete documentation or slow response times from medical staff.

Mapping patient journeys from arrival to discharge or admission to the hospital.
Identifying causes of overcrowding in the ED.
Streamlining triage, diagnosis, and treatment processes to reduce patient wait times and improve throughput.

Analyzing patient movement within the hospital to optimize bed utilization.
Identifying patterns in bed occupancy that can help predict high-demand periods.
Reducing the length of stay without compromising care quality by eliminating unnecessary delays in treatment.

Optimizing the scheduling of surgeries, diagnostic tests, and other procedures.
Analyzing the utilization of operating rooms, imaging equipment, and other critical resources.
Identifying patterns of cancellations and no-shows to adjust scheduling practices.

Process intelligence tools can automatically map the end-to-end workflow of various laboratory processes such as sample collection, testing, validation, and reporting.

Duplicate tests occur due to poor communication between departments (e.g., emergency vs. outpatient). Process intelligence tools highlight gaps or lags in the communication flow between these departments, enabling labs to create more integrated processes.

Laboratories can use the insights gained from process intelligence to engage in continuous improvement cycles, where they regularly review and optimize workflows based on data-driven insights.

Standardize workflows to ensure consistent and efficient operations.

Laboratory Optimization

Process intelligence optimizes laboratory operations by providing real-time insights into workflows, helping labs detect inefficiencies such as duplicate tests. By analyzing data across the entire testing process, it identifies patterns that lead to unnecessary testing, reducing costs and turnaround times. With process intelligence, laboratories can streamline operations, improve resource utilization, and enhance overall efficiency, ensuring better outcomes for patients and healthcare providers.

Procurement

Procurement optimization with process intelligence allows hospitals to streamline their supply chain by identifying inefficiencies in purchasing, inventory management, and supplier relationships. By analyzing data from procurement processes, hospitals can reduce costs, minimize supply shortages, and ensure timely availability of critical medical supplies and equipment.

Standardizing procurement processes across departments to ensure consistency, efficiency, and compliance.
Identifying variations in workflows that lead to inefficiencies or increased procurement costs.

Analyzing supplier performance data to identify delays, quality issues, or inconsistent deliveries.
Optimizing supplier selection and contract management by identifying the most reliable and cost-effective partners.

Ensuring compliance with procurement policies and adherence to contract terms to avoid penalties and ensure best pricing.
Identifying deviations from standard procurement processes that can lead to increased costs or compliance risks.

Reducing lead times by identifying delays in the procurement cycle, from requisition to delivery.
Analyzing delivery performance to optimize supplier selection and ensure timely receipt of goods.

Analyzing spend data to identify cost-saving opportunities, such as consolidating orders or negotiating better terms with suppliers.
Detecting unnecessary spending or purchasing redundancies that can be eliminated to reduce costs.

Standardizing workflows across departments to ensure consistent and efficient revenue cycle operations.
Monitoring compliance with regulatory and payer requirements to avoid penalties and reduce denials.

Identifying patterns and root causes of claim denials to improve first-pass resolution rates.
Streamlining claims submission processes to reduce delays and improve cash flow.

Detecting discrepancies in billing and coding practices that lead to underpayments or compliance issues.
Ensuring accurate coding and documentation to maximize reimbursements.

Ensuring all billable services are accurately captured and billed to prevent revenue leakage.
Analyzing charge capture processes to identify missed charges or inconsistencies.

Analyzing the accounts receivable process to identify slow payers and optimize follow-up strategies.
Reducing days in accounts receivable by identifying bottlenecks and streamlining collections efforts.

Revenue Cycle Management

Revenue cycle management optimization with process intelligence enables hospitals to identify inefficiencies, streamline billing, and improve claims processing, resulting in faster reimbursements and reduced denials. By leveraging data-driven insights, hospitals can enhance accuracy in coding, patient registration, and accounts receivable processes, ultimately boosting overall financial performance.

What clients say about mindzie's Process Mining Software…

Empower your Health Care Facility with Process Intelligence

Health care Process
Process Mining

Unlock the potential in the data you are already collecting to improve your health care operations.

Reduce waiting times
Reduce waiting times
Understand where your patient processing bottlenecks are and whats causing them.
Enhance resource utilization
Enhance resource utilization
Optimal processes mean a more efficient facility, allowing you to maximize your resources.
Improve patient experience
Improve patient experience
Improve intake and service times like door to triage, registration to discharge, and more.
Schedule a Demo
Data Driven Decisions
Provide your team with the data they need to make informed decisions.
Streamline Patient Flow
Get your patients the services they need in the most efficient manner.
Continous Improvement
Understand your performance and monitor the impact of changes.

How Healthcare Providers Benefit from mindzie Process Mining

Seamless Integration
Connect to your systems quickly and easily so your team is up and running in days not months.
Patient Flow Mapping
Understand how your patients move through your facility and how long it takes.
Laboratory Optimization
Beyond duplicate tests, labs may also perform unnecessary steps that don’t add value to the diagnostic process.
Door to Triage
Understand how long it really takes for your first interaction with new patients.
Average ER waiting time
Set and monitor against your own internal SLA’s for your ER and more.
Arrival to discharge
Is your facility as efficient as it should be? Get the insights you need to drive improvement.

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Efficiency Gain

0k+

Person Hours Saved

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Year 1

How does mindize Process Mining Software work for Healthcare Providers?

Seamless Integration
Integrates to your Electronic Health Records (EHR), Laboratory Information Systems (LIS), and other administrative or clinical systems.
AI Predictions
Forecast patient demand, optimize resource allocation, predict treatment outcomes, detect potential bottlenecks in workflows, and identify at-risk patients for conditions such as hospital readmission or disease progression, ultimately leading to more efficient operations and personalized care.
Root Cause Analysis
Identify the underlying cause of issues or inefficiencies in a process, enabling targeted improvements and prevention of recurring problems
Alerts and Notifications
Provide real-time updates and warnings about deviations from standard workflows, delays in patient care, potential bottlenecks, or compliance issues. These alerts help healthcare providers quickly address critical situations such as prolonged patient waiting times, missed diagnostic steps, or resource shortages, enabling timely interventions to improve patient outcomes and operational efficiency.

FAQ About Process Mining Software for Healthcare

Process mining in healthcare refers to the application of data-driven process analytics to healthcare operations to understand, analyze, and optimize healthcare processes. It uses the digital footprints left in healthcare information systems (such as Electronic Health Records (EHR), Hospital Information Systems (HIS), Laboratory Information Systems (LIS), and other clinical or administrative systems) to provide insights into how healthcare processes are performed in reality.

Process mining offers significant benefits to healthcare providers by enabling them to gain deeper insights into their operations and clinical workflows. By analyzing the event logs captured in healthcare systems such as Electronic Health Records (EHR), Laboratory Information Systems (LIS), and other administrative or clinical systems, process mining provides a data-driven approach to improving healthcare delivery.

In healthcare, process mining relies on several types of data, typically captured from healthcare information systems. These data types provide the foundation for mapping, analyzing, and optimizing healthcare processes.

Process mining integrates with Electronic Health Record (EHR) systems by extracting event data and other relevant information from the EHR to analyze healthcare processes, patient care pathways, and operational workflows.

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