Overview #
The calculator shows information about time elapsed between two selected events.
Common Uses #
- Measure the time between two specific activities.
- Analyze the time between order placement and order fulfillment or invoice posted and order paid.
Settings #
- Event Attribute: Select an event attribute (e.g., ‘Activity Name’ if you want to check time between two activities, or ‘Resource’ if you want to check time between events performed by specific resources).
- From Value: Select the first event that will represent the start time.
- First or Last: Specify whether to select the first or last occurrence of the event from the case.
- To Value: Select the second event that will represent the end time.
- First or Last: Specify whether to select the first or last occurrence of the event from the case.
Examples #
Example 1 #
To calculate the time between Enter Invoice and last Invoice Payment in a case, use the following settings:
The output shows the various metrics that represent the mean, median, max times between the two selected events.
Example 2 #
To calculate the time between the invoice due date being missed and the actual date the invoice was paid, use the following settings:
As seen in the output below, the maximum time between the two events is 118 years, this likely indicates that a data entry clerk made a mistake entering invoice information in the system. In this case mean value is affected by this outlier; hence, the median is a more informative metric, representing the middle value from the data set.
