Calculators are used to perform computations over the data (e.g., calculate the average case duration for different products or identify root causes of rework) and visualize the results.
To use a calculator in an analysis, press ‘Calculator’ button:
Select a calculator from the list:
In the example below, we use ‘Breakdown by Categories’ calculator to see the number of cases for different Currencies:
The calculator will be added to the list of filters and calculators:
To see the calculator output, select either ‘Dashboard View’ or ‘Notebook View’ (bottom right corner):
For more information about available calculators and how to use them, see our help documentation.